Privacy Policy for Celestial Chapters

Welcome to Celestial Chapters. We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy describes how Celestial Chapters, located at 17 Regent Terrace, Floor 1, Edinburgh, Scotland, EH7 5BN, UK, collects, uses, and protects the personal information you provide when using our site and services.

1. Information We Collect

We collect various types of information in connection with the services we provide, which include a curated selection of space & astronomy literature, rare and antique celestial charts, telescopes and astronomical equipment sales, stargazing event hosting and promotion, educational workshops on cosmology and planetary science, custom book binding for scientific texts, and experiences such as coffee and planetarium viewings.

1.1 Information You Provide Directly To Us:

• Personal Identifiable Information (PII): This may include your name, shipping address, billing address, email address, phone number, and payment information when you make a purchase, register for an event or workshop, or subscribe to our newsletter.
• Account Information: If you create an account on our site, we store your login credentials and purchase history.
• Communication Data: Information you provide when you communicate with us via email, phone, or online forms, such as inquiries about products or services, feedback, or support requests.
• Event and Workshop Registrations: Details necessary for participating in our stargazing events or educational workshops, which might include specific interests or dietary requirements if applicable.

1.2 Information Collected Automatically:

• Usage Data: We automatically collect information about your interactions with our site, such as pages viewed, articles read, products considered, and the time and date of your visits.
• Device Information: Information about the device you use to access our site, including IP address, browser type, operating system, and referral URLs.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes, primarily to provide and improve our services and to communicate with you.

• To process your orders for books, charts, telescopes, and equipment.
• To manage your registrations for stargazing events and educational workshops.
• To provide custom book binding services.
• To send you updates, newsletters, and marketing communications about new products, events, and workshops that may be of interest to you, based on your preferences.
• To respond to your inquiries and offer customer support.
• To improve our site functionality, product offerings, and overall customer experience.
• To monitor and analyze site usage and trends to enhance our services.
• To fulfill legal and regulatory obligations.

3. Legal Basis for Processing Personal Data (GDPR)

Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it:

• Consent: We may process your data if you have given us explicit consent to do so for a specific purpose (e.g., subscribing to a newsletter).
• Contractual Necessity: Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., processing an order).
• Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax or accounting purposes).
• Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by Celestial Chapters or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. This includes improving our services, preventing fraud, and marketing our products and services.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties for their marketing purposes. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and comply with data protection regulations (e.g., payment processors, shipping companies, IT support).
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include data encryption, firewalls, and secure server access controls. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for fulfilling legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

7. Your Data Protection Rights (GDPR)

Under certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Celestial Chapters relied on your consent to process your personal information.

To exercise any of these rights, please contact us. We will respond to your request within one month. You also have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

8. Third-Party Links

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our service is not intended for anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Celestial Chapters
• 17 Regent Terrace, Floor 1
• Edinburgh, Scotland, EH7 5BN
• United Kingdom